Terms and Conditions
Pricing
Gold rate fluctuations
Customization requests
Additional service charges (engraving, resizing, etc.)
Payment
Credit/Debit Cards
Bank Transfer
Cash on Delivery (only within UAE)
UAE Deliveries
Delivery Time: 1–3 business days
Courier: Reputed local courier partners
No Delivery Charges
International Shipping
Available upon request.
Duties and taxes may apply and are the responsibility of the recipient.
Return/Exchange Eligibility
Only defective or incorrect items are eligible.
Must be reported within 24 hours of delivery.
Items must be unused and in original packaging.
Custom-made or engraved items are non-returnable.
Cancellations
Allowed before order processing begins.
Custom orders cannot be cancelled once initiated.
Authenticity Guarantee
Are made with 100% genuine materials.
Comply with Dubai Municipality and DMCC standards.
Include appropriate hallmarks and certificates.
Privacy & Data Protection
Your personal data is collected, used, and stored in accordance with our Privacy Policy.
We do not sell or share your information with third parties without consent, except as required to process your order or by law.
